TOYS“R”US® INTRODUCES INTERNATIONAL SHIPPING FOR ONLINE ORDERS TO MORE THAN 60 COUNTRIES AROUND THE GLOBE
Through Partnership with i-parcel, Customers Worldwide Can Now Shop the Vast Assortment of Toys and Juvenile Products Offered on Toysrus.com and Babiesrus.com; In the U.S., Customers Can Also Take Advantage of this New Service at Toys“R”Us and Babies“R”Us Stores Nationwide
WAYNE, NJ (October 11, 2012) – Toys“R”Us, Inc. today announced that international shipping is now available for online orders on Toysrus.com and Babiesrus.com to more than 60 countries across Asia, the Caribbean, Central America, Europe, North America and South America. The company is providing this service to its customers in partnership with i-parcel, a leading international air express company that facilitates global shipping capabilities. With international shipping, the company is extending the presence of Toys“R”Us® and Babies“R”Us® and nearly doubling the number of countries that currently have access to the world’s leading dedicated toy and baby products retailer.
“By introducing international shipping on Toysrus.com and Babiesrus.com, online customers around the world can now shop the vast product assortment offered on our e-commerce sites,” said Milton Pappas, Vice President, e-commerce Customer Experience, Toys“R”Us, U.S. “This new service also allows us to expand the global reach of the Toys“R”Us and Babies“R”Us brands to countries where we do not already operate stores, including Brazil, Mexico and more.”
Through this partnership, i-parcel will facilitate the international sale, transport and delivery of products for this new online shipping option to customers around the world. To ensure a seamless customer experience, i-parcel will also handle all customer service inquiries related to specific shipments and deliveries. When shopping on Toysrus.com and Babiesrus.com, customers can select international shipping for eligible items, as noted on the product detail page. Once a destination is chosen, the customer will be directed to an i-parcel page where all taxes, shipping and duty information and costs will be displayed. The customer will then complete their transaction with i-parcel through its site.
As part of the company’s enhanced omnichannel capabilities, customers in the U.S. can also take advantage of this new service when shopping at their local store. With the help of a store associate, shoppers can send relatives and friends around the world gifts for special occasions year-round. When placing international orders at Toys“R”Us and Babies“R”Us stores nationwide a customer’s billing and shipping addresses do not need to be the same.
With this new global initiative, Toysrus.com and Babiesrus.com customers are able to ship to the following countries and territories: Andorra, Anguilla, Antigua and Barbuda, Australia, Austria, Barbados, Belgium, Belize, Bermuda, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominica, Dominican Republic, El Salvador, Estonia, France, Germany, Greece, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Holy City (Vatican City State), Honduras, Hungary, India, Ireland, Isle of Man, Italy, Jamaica, Japan, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Martinique, Mexico, Monaco, Montserrat, Netherlands, New Zealand, Nicaragua, Panama, Peru, Poland, Portugal, Romania, Russian Federation, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Slovakia, Slovenia, Spain, Switzerland, Trinidad and Tobago, United Kingdom and the Virgin Islands (British).
The majority of products on Toysrus.com and Babiesrus.com are eligible for international shipping and the option is noted on the product detail page. Certain products may not be eligible for this service, including pre-sale products, lithium batteries that are not installed in items (video game players, cameras, etc.) and consumable products, such as food items and liquids. At this time, a customer’s billing and shipping addresses must be identical in order to complete the online transaction.
About Toys“R”Us, Inc.
Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 874 Toys“R”Us and Babies“R”Us stores in the United States and Puerto Rico, and in more than 635 international stores and over 145 licensed stores in 35 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz brand and sells extraordinary toys in the brand’s flagship store on Fifth Avenue in New York City. With its strong portfolio of e-commerce sites including Toysrus.com, Babiesrus.com, eToys.com and FAO.com, it provides shoppers with a broad online selection of distinctive toy and baby products. Headquartered in Wayne, NJ, Toys“R”Us, Inc. employs approximately 70,000 associates annually worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need. Additional information about Toys“R”Us, Inc. can be found on Toysrusinc.com. Follow Toys“R”Us, Babies“R”Us and FAO Schwarz on Facebook at Facebook.com/Toysrus, Facebook.com/Babiesrus and Facebook.com/FAO and on Twitter at Twitter.com/Toysrus and Twitter.com/Babiesrus.
i-parcel is a leading cross border logistics and technology company, exclusively serving e-commerce merchants with international needs. With East Coast, West Coast, Midwest and United Kingdom export facilities as well as a proprietary international logistics network, the company serves ecommerce merchants with low cost international deliveries, a suite of duty, tax, currency and fraud applications and 24/7/365 customer service.
# # #